Refund policy

# Return & Refund Policy **All Coffee Sales Are Final** Because coffee is a consumable food product, we do not accept returns or exchanges. All sales are final once an order has been processed. **Damaged, Defective, or Incorrect Orders** We want you to enjoy every cup! If your order arrives damaged, defective, or incorrect, please contact us within **7 days of delivery**. Include your order number, a brief description of the issue, and photographs if applicable. We will review the situation and, when appropriate, arrange a replacement or refund at no additional cost. **Taste Preferences** Coffee is a personal experience, and individual preferences vary. We cannot offer refunds or exchanges based on taste preferences, roast characteristics, or a change of mind. **Order Cancellations** Because orders are processed and fulfilled by our roasting partners, cancellations cannot be guaranteed once an order has been submitted for fulfillment. **Questions or Concerns?** If you have any questions about your order, please contact us through our website's contact form. We're happy to help. *This policy does not limit any rights you may have under applicable consumer protection laws.*